Refund and Cancellation

Last updated: March 2024

30-Day Money-Back Guarantee

We stand behind the quality of our website themes and templates. If you're not completely satisfied with your purchase, we offer a full refund within 30 days of purchase, no questions asked.

Refund Eligibility

To be eligible for a refund, you must meet the following conditions:

  • Your refund request must be submitted within 30 days of your purchase date
  • You must provide proof of purchase (order number or email confirmation)
  • The theme must not have been used for commercial purposes beyond evaluation
  • You must not have redistributed or shared the theme with others

How to Request a Refund

To request a refund, please follow these steps:

  1. Contact us at [email protected] with your order details
  2. Include your order number and reason for the refund request
  3. We will review your request and respond within 5 business days
  4. Once approved, your refund will be processed within 7-10 business days

Refund Processing Time

Refunds are processed to the original payment method. Depending on your bank or credit card company, it may take 7-10 business days for the refund to appear in your account. Please note that some financial institutions may take longer to process the refund.

Non-Refundable Items

The following are non-refundable:

  • Custom development or modification services
  • Themes that have been heavily modified or customized
  • Purchases made more than 30 days ago

Customer Support

Before requesting a refund, we encourage you to contact our support team. We may be able to resolve any issues you're experiencing with the theme. Contact us at:

[email protected]

Questions?

If you have any questions about our refund policy, please don't hesitate to contact us. We're here to help ensure your satisfaction.